Ski & Stay Packages

Deposit Policy

Ski and Stay packages are due in full at the time of booking. 

Cancellation Policy

Guests have up until 2 weeks prior to their date of arrival to cancel their package for a refund of the deposit, minus a $35 processing fee. If canceled within two weeks of the arrival date, the deposit becomes non-refundable. We cannot accept cancellations due to weather. 
All cancellations must be processed via our representatives, we do not accept cancellations via email. 

Pet Policy

During the winter season, Eagle Ridge Resort does not allow pets. If a pet is found in a unit, the card on file will be charged a minimum of $300 + tax for the infraction of the policy.

Travel Insurance

Vacation Rental Insurance is available with your reservation at the original time of purchase. Vacation Rental Insurance provides coverage for the loss of prepaid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned
expenses. Trip Cancellation and Trip Interruption coverage is available for events such as a sickness or injury of yourself, a family member, or a traveling companion; flight delays due to adverse weather; interruptions of road service; terrorist acts; and mandatory evacuations. Additional terms and conditions apply;
please read your Description of Coverage/Policy carefully and contact Generali Global Assistance at 866-999-4018 with coverage questions.