Opening Weekend
Be the first one to hit the slopes!
Our snowmaking crew is on-call 24/7 starting November 1 and in a typical season that allows us to open six to 10 runs on Eagle Mountain by mid-November. With a strategic mix of novice, intermediate and expert terrain this is the perfect opportunity to get your ski legs on before we open the long cruisers on Moose a week later.
Release of Liability Form:
A new waiver of liability is required each season for every guest. Waivers can be filled out anytime at www.lutsen.com/waiver and will attach to your guest record on your first visit of the season. Each person on your order must have a completed waiver prior to entering the ticket line.
Online Redemptions:
Upon arrival please visit our Registration Lobby or the Lutsen Mountains Ticket Windows to redeem your online order, have your itinerary number ready for our agents, and your release of liability completed to expedite the process. We ask only one person in your party enter the line to minimize congestion.
HOW TO USE YOUR RFID CARD
Ski + Stay Package Policies
Deposit Policy
Ski and Stay packages are due in full at the time of booking.
Cancellation Policy
Guests have up until 2 weeks prior to their date of arrival to cancel their package for a refund of the deposit, minus a $35 processing fee. If canceled within two weeks of the arrival date, the deposit becomes non-refundable. We cannot accept cancellations due to weather.
All cancellations must be processed via our representatives, we do not accept cancellations via email.
Pet Policy
During the winter season, Eagle Ridge Resort does not allow pets. If a pet is found in a unit, the card on file will be charged a minimum of $300 + tax for the infraction of the policy.
Travel Insurance
Vacation Rental Insurance is available with your reservation at the original time of purchase. Vacation Rental Insurance provides coverage for the loss of prepaid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned
expenses. Trip Cancellation and Trip Interruption coverage is available for events such as a sickness or injury of yourself, a family member, or a traveling companion; flight delays due to adverse weather; interruptions of road service; terrorist acts; and mandatory evacuations. Additional terms and conditions apply;
please read your Description of Coverage/Policy carefully and contact Generali Global Assistance at 866-999-4018 with coverage questions.
Need Assistance?
For questions about the resort or assistance booking your visit to Lutsen, please contact guest services by calling 800-360-7666 or by emailing lodging@lutsen.com.